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Contact email: what we accept

Use a working, professional email that customers can write to.

Updated 25.10.2026 1 min read

The contact email is the address customers use to reach you. It is shown on your listing (protected from spam bots).

Best choice

An address on your own website domain that you already use, for example info@yourbusiness.com or hello@yourbusiness.com.

We may ask you to change it when

  • It is an address used only for directory sign-ups (for example listings@…).
  • It is a personal address and you have a website with its own email.
  • It does not match your business or name at all.

Automatic checks

  • Format: it must be a real email address.
  • Typos: for big providers we suggest a fix, e.g. "Did you mean name@gmail.com?" — click Use it.
  • Throw-away addresses (temporary inboxes) are refused.
  • The domain must be able to receive email. If not, you will see "The domain … cannot receive email."

The contact email is separate from the email you sign in with. Changing it does not change your login.

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