My listing was rejected — how to fix it

"Rejected" means something needs a change — it is not permanent.

Find the reason

The reason is in:

• the email we sent you,
• the bell notifications in your account,
• My Businesses next to the listing,
• the bar at the top of the listing Preview.

Fix and resubmit

1. Open My Businesses and click Edit on the listing.
2. Change what the reason asks for. A note at the top of the form repeats the reason.
3. Click save.

The listing goes back to Pending automatically and our team is notified. You do not need to contact us.

Common reasons

• The name contains keywords or a slogan — use only your brand name.
• The business email is not a working business address.
• The website does not open or belongs to someone else.
• The phone or address is incomplete.
• The description has links or copied text.
• Wrong category.

Listings rejected again and again may be suspended. If a reason is unclear, reply to our email and ask — we are happy to help.